But what if this is not the case? What if the biggest brands are using smaller, less well-resourced third party companies to implement their ERP solutions? What does that mean for your organisation?
Are the best known ERP brands using minnows for implementation?
When you review figures released by the Australian Bureau of Statistics in August 2013, you see that approximately 95% of companies that appear under the ITC Industry employ 19 people or less. The ITC industry (or Information & Communication Technologies) is a category that includes companies that implement ERP systems. What this means is that in all likelihood, the Australian company that is implementing and maintaining your Internationally renowned and supported ERP system probably has a team of less than 19 people. All of a sudden implementing an International brand ERP solution isn’t looking as well supported as you may have thought.
Something smells fishy
ERP software is not word processing software. It is designed in such a way that it can be customised and configured to suit the culture and needs of individual organisations. That is why, on average, half the cost (or more) of purchasing ERP systems can be in the implementation. If your day to day dealings are with the implementation company, then shouldn’t your focus be on finding the best resourced and most experienced implementation company, that has the greatest understanding of the ERP solutions they represent, rather than on the International brand with whom you will probably have little or no direct dealings?
One of the biggest fish in ERP implementation in Australia
Here’s a little known fact for you; Star Business Solutions is one of the biggest [top 5% Nationally, according to ABS statistics], most well resourced and most awarded ERP Solution implementation companies in Australia. Star not only know their ERP solution of choice (MYOB Greentree) inside and out, they have been actively involved in its development and evolution for more than a decade. Star has the resources, experience and product understanding that can ensure a faster, smoother and more successful implementation of your new ERP solution. Star also has offices in most states to help maintain, update and evolve your ERP solution, inline with the needs of your organisation. In the world of ERP Solutions, Star Business solutions are the company that make most of the ERP big fish support resellers look small.
